Question 1

Do I pay a caregiver directly, or do I tip the caregiver?"

Accepted Answer

No, you don’t have to pay your caregiver directly, and they are not allowed to accept tips. You have to pay us directly. We accept most methods of payment.

Question 2

Where are you located?

Accepted Answer

We are located at 2945 Main Street, Suite C, Stratford, CT 06614 and serve all of Connecticut.

Question 3

How soon can you place a caregiver?

Accepted Answer

We can place a caregiver as soon as you need one. We will do an assessment of your situation to get an understanding of your needs and match you with a caregiver who will be best suited for you.

Question 4

Does your home care agency conduct background checks on your employees?

Accepted Answer

Yes, each of our caregivers must pass an extensive background check to work for our company.

Question 5

If the caregiver does not work out, do you find a replacement?"

Accepted Answer

Hope Home Care LCC always wants to make sure that the caregiver we place with your loved one is the best match for their situation and their needs. If they are not as compatible as we hoped, we will work right away to place a new one in your home.

Call Us (203) 923-2380

HCA #0000325

FREQUENTLY ASKED QUESTIONS