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FAQ: Welcome
Middle aged black man helping his mother
  • Do I pay a caregiver directly, or do I tip the caregiver?"
    No, you don’t have to pay your caregiver directly, and they are not allowed to accept tips. You have to pay us directly. We accept most methods of payment.
  • Where are you located?
    We are located at 2945 Main Street, Suite C, Stratford, CT 06614 and serve all of Connecticut.
  • How soon can you place a caregiver?
    We can place a caregiver as soon as you need one. We will do an assessment of your situation to get an understanding of your needs and match you with a caregiver who will be best suited for you.
  • Does your home care agency conduct background checks on your employees?
    Yes, each of our caregivers must pass an extensive background check to work for our company.
  • If the caregiver does not work out, do you find a replacement?"
    Hope Home Care LCC always wants to make sure that the caregiver we place with your loved one is the best match for their situation and their needs. If they are not as compatible as we hoped, we will work right away to place a new one in your home.

Do you still have questions? Contact our friendly team to discuss your needs.

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